Choosing the Right WhatsApp Marketing Software

Choosing the Right WhatsApp Marketing Software

Your hunt for the best software for Web Based Marketing Solutions comes to an end here! Most available articles will inform you of some helpful WhatsApp Marketing solutions. Many people advocate unlicensed WhatsApp software, which could be harmful to your company rather than beneficial. It is because the proposed software could result in your phone number being blocked by WhatsApp. However, none of them will instruct you on selecting the most effective WhatsApp Marketing Software for your company.

Even if WhatsApp Marketing Software is the greatest one available on the market, it can not be helpful for your company even if it has the best features. For instance, if you choose software that does not enable WhatsApp Broadcasting, you won't be able to communicate with your audience about upcoming sales or promotions using that medium. Or, if the program does not offer connectivity with WhatsApp Chatbot, you will not be able to automate sales or provide customer assistance 24 hours a day, seven days a week. Therefore, you should only choose WhatsApp Marketing Software suitable for your company's requirements! And that is just what we are going to discuss in this blog!

Everyone is aware of how successful WhatsApp Marketing can be. WhatsApp is one of your company's most effective marketing channels because it has 2.2 billion monthly users worldwide, and these consumers exchange more than 65 billion messages daily. Therefore, it is understandable that you would like to put that to use for your company. Let's get you up to speed on the Top 7 Keys to selecting the most effective software for WhatsApp Marketing for your company so you can get started right now.

Determine the objectives of the WhatsApp marketing strategy for your company

You first need to think about what you want to achieve with your WhatsApp Marketing for your company. What are some things you hope to accomplish with the software you plan to use in your company? What can you achieve by moving your company's communications to WhatsApp Clone?

If you decide on the software before you do some goal-oriented brainstorming, it could end very badly for your company. Spend some time thinking about what you want to accomplish here. You can come up with excellent ideas by collaborating with your team. As a point of reference, the following is a list of some frequent WhatsApp Marketing goals expressed to be achieved by businesses:

  • Broadcast your marketing messages to a large number of people using WhatsApp (to opted-in users)
  • Make Notifications and Updates Available on WhatsApp
  • Automate notifications for abandoned shopping carts, purchase confirmation, delivery tracking, and more 24 hours a day, seven days a week
  • Automated customer service with WhatsApp Chatbot Instantaneously respond to questions from customers through Multi-Agent - Live Chat
  • WhatsApp Template Messages have clickable buttons, which contribute to 45–60% click-through rates and ultimately result in 3-5X the number of conversions achieved through Email and SMS Marketing.

Analyze the features and functionalities offered by the software

At this point, you have a list of potential software for WhatsApp Marketing. However, do you think they are adequate? Are they in line with the things you want to achieve?

Research each of the WhatsApp partners you have chosen to move forward with this step. Learn about the software's different features, functionalities, and use cases. Do they provide services such as WhatsApp Broadcasting, Live Chat, and Chatbot Integration, all of which should figure into your company's WhatsApp Marketing plans?

You can get a better understanding of how these software programs work by scheduling a demonstration of each of these kinds of platforms. After this stage, you will have eliminated all of the software that does not correspond to your company's visions. And that's a significant development!

Do they provide a high level of service to their customers?

Finding out how effective the customer care supplied by the WhatsApp partner will be is the final step, and it is an important one you cannot skip. Because the WhatsApp Business APP feels like an entirely new world, navigating it is much simpler when someone guides you through each stage of the process.

Many companies have switched to AIS Technolabs from their prior WhatsApp partner since the customer service they received from that company was not very good. We provide immediate customer assistance via phone conversations, WhatsApp messages, and Gmeet and Zoom video conferences.

If a company offers help by email exclusively, you should expect a delay in receiving responses to all questions you may have. Therefore, select a WhatsApp partner that provides customer care through calls, Google Meet, or, unfortunately, WhatsApp itself.

The process of implementation should not be ignored

We will say it once, and we will tell it one hundred times: DO NOT choose a WhatsApp partner that will not assist with onboarding and deployment. The first step in switching to WhatsApp Marketing software can be challenging to understand, and you will need assistance from your staff. When making your software choice, don't forget about the mobile based application aspect.

Additionally, it would be best if you did not overlook the software's User Interface. You won't be able to do much with WhatsApp Marketing if the UI isn't well-organized or appropriately categorized. As an illustration, the in-built CRM that AIS Technolab employs divides chat into three distinct sections: active, requested, and intervened chats. In addition, the dashboard provides intelligent audience segmentation, which you can use to classify your audience according to tags and attributes.

Find out whether or not the WhatsApp partner you have chosen offers an intuitive user interface and support for getting started with the platform. Your company deserves software that offers appropriate onboarding and deployment.

Make sure the vendor has a good reputation and experience

Investigating the credibility and standing of each WhatsApp partner you have put forward as a potential option for your company is essential. During the epidemic, more than 45 percent of firms noticed an uptick in fraudulent activity. Avoid becoming a victim of companies like these.

Before you commit to the deal's final terms, do your investigation! Do they seem to be worth the effort? Do you believe that they are credible? Is there standing in the industry well-known and respected? Follow these steps to determine whether or not the WhatsApp marketing software that you have picked is reasonable:

  • Confirm that they have a strong presence on social media. A reliable WhatsApp partner should have a solid social media presence on at least one of the following platforms: LinkedIn, Twitter, or Instagram.
  • Read through Online Reviews - No sane company would ever reveal all of its flaws, so it's essential to look for them. Check the reviews available on software directories and on Google to locate these. An example of such a review is provided below. You won't learn the genuine benefits and drawbacks of these software programs for WhatsApp Marketing unless you go to these kinds of places.
  • Look through their customer list. It will allow you to learn about the companies they have assisted in the past and determine whether or not they can assist you in achieving the marketing goals your company has set for itself, such as a 3x return on investment, robust customer experiences, and many other things. E.g. Businesses across various sectors, including e-commerce, finance, education, automobile manufacturing, and technology, are among those that AIS Technolabs has assisted.

Integrations that are made available

In this stage of the process, you are tasked with determining whether or not the WhatsApp Marketing software you have narrowed down offers integration with the other software solutions your company employs. Suppose you cannot transfer vital information between the two software, such as lead information. In that case, even the best WhatsApp Marketing software on the market will not be able to help your company in any way.

Book a Showcase to Talk About It

The last thing on our to-do list is to inquire about a demonstration from the WhatsApp partner. A demo will provide you with hands-on experience that you can use to evaluate whether the program meets your company's marketing objectives. You can proceed with the purchase and close the contract if you discover that the software meets your requirements and offers a comprehensive set of features.

Which company offers the most effective software for WhatsApp marketing?

Your company will soar to new heights with the help of the appropriate WhatsApp Marketing software, and you will no longer need to rely on low-conversion marketing channels such as emails and SMS, just like it has for AIS Technolabs's other customers. We've assisted several customers in increasing their return on investment by as much as 150 times. Come work with us to become involved in such a venture. If you follow all of these procedures, you can locate the most effective software for marketing with WhatsApp for your company.

ABOUT THE AUTHOR

Hermit Chawla
Hermit Chawla
Hermit Chawla is a MD at AIS Technolabs which is a Web/App design and Development Company, helping global businesses to grow by his knowledge. He love to share his thoughts on Web & App Development, Clone App Development and Game Development.