Effective Date: December 14, 2023
App Privacy Policy
We ask that you read this privacy notice carefully, as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
1. Who We Are
Wonga Studio (“Wonga Studio,” “We,” or “Us”) collects, uses and is responsible for certain personal information about you, as part of providing the Wonga Studio website and mobile applications (collectively, the “Service”).
For those in the European Union, we are regulated under the General Data Protection Regulation which applies across the European Union, and we are responsible as controller of that personal information for the purposes of those laws.
2. The Personal Information We Collect And Use
Information collected by us: In the course of providing you with the Service, we collect the following personal information, either automatically or when you explicitly provide it to us:
Your IP address, browser type, and information about your gameplay and activities on the Service are collected automatically while you use the Service (your “Analytic Information”)
Your unique Advertising ID
Your name and email address, if you sign up for our newsletter
How we use your Personal Information: We use your personal information as follows:
Your email address is used to communicate with you about Service-related issues (including receiving and responding to communications that you send us through the Service), and to send you Service-related communications about new products and services.
Your Analytic Information is gathered and pooled with other users’ information, and used for the purposes of improving the Service, such as tracking the total number of users or visitors to the Service, their aggregate activities on the Service, gameplay data and other gameplay analytics, and tracking the sites that refer visitors to Wonga Studio.
Your Advertising ID is used to display personalized advertisements on the Service (see Who we share your Personal Information with, below, for more information).
Who we share your Personal Information with: We share your Personal Information with certain third parties as part of our operation of the Service, whether shared by us or gathered directly by third parties through SDKs integrated into the Service. This data sharing enables us to provide you with the Service in the optimal way, such as serving you personalized, relevant advertisements within the Service.
Some of those third-party recipients may be based outside the European Economic Area — for further information, including how we safeguard your personal data when this occurs, see their individual privacy policies linked to below and the section entitled “Transfer of your Information out of the EEA,” below.
We share your Personal Information with the following third parties:
Advertisements: Some of your personal information, such as your Advertising ID, is gathered by advertisers to display advertisements on the Service that are relevant to your interests.
Our third-party advertisers are:
We may add and remove advertisers from this list from time to time.
If you would like more information about online advertising and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp
Analytics: We may use third party website and mobile application analytic tools on the Service, that employ cookies and other tracking methods (such as tracking pixels) to collect certain information concerning your use of the Service. These tools include:
Newsletters: If you opt in to our newsletter, your name and email address may be shared with our newsletter provider, MailChimp.
Other Sharing:
We will share your Personal Information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iii) such action is appropriate to protect the rights, property or safety of Wonga Studio, its employees, clients, or users of the Service.
How long your Personal Information will be kept: We will keep your Personal Information for the length of time required to provide you with the Service and for the reasons described in this privacy policy, unless a longer retention period is required or permitted by law. Afterwards, we delete all aforementioned data in our possession within a reasonable timeframe. We do not verify the correctness of personal data that we collect or you provide.
Please note that some data may be retained if necessary to resolve disputes, enforce Wonga Studio user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of the Service.
Reasons we can collect and use your Personal Information: The laws in some jurisdictions require that we notify you of the lawful basis for collecting your Personal Information.
To the extent that such laws apply, we rely on the following as the lawful basis on which we collect and use your personal information:
Consent: At times we may collect, process, store, transfer or disclose your personal data on the basis of your implied or explicit consent.
To fulfill our contractual obligations: In order to fulfill our contractual obligations to you, we must collect, process, and store your personal data and information. For example, we may handle your personal data in this manner if you make a purchase on the Service, though generally that personal data (including payment information) is solely collected by Google, Apple, Amazon, or other platform holders when you make the purchase through them, and is governed by their privacy policies.
Furtherance of legitimate interests: We may collect, process, store, transfer or disclose your personal data in furtherance of those legitimate interests of ours which are not overridden by your interests or fundamental rights and freedoms as set forth in the applicable laws. These legitimate interests include, but are not limited to, (i) providing you with the Service, (ii) protecting our users, staff, and property, (iii) collecting information on how you use the Service in order to optimize the design and functionality of the Service, (iv) display personalized advertisements, and (v) communicating with you via e-mail for communications you have explicitly opted into (e.g., notifications about new products and services) or for communications regarding the Service (e.g., customer service and troubleshooting).
Legal compliance: We may collect, process, store, transfer or disclose your personal data to comply with our legal obligations.
Depersonalized Information: We may make your Personal Information non-personally identifiable by either combining or aggregating it with information about other users, or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information and is used to analyze usage and improve the Service.
Children’s Privacy: We do not knowingly collect any personal information from children under the age of 13, allow them to sign up for newsletters, make purchases, or use the Service. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. Wonga Studio takes children’s privacy seriously and encourages parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when online. If you have any concerns about your child’s personal information, please contact us at [email protected]
Links to Other Sites: The Service may contain links to other sites and applications. If you click on a third-party link, you will be directed to that site. These external services are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites and mobile applications. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
3. Transfer of your Information out of the EEA
Wonga Studio is based in the United States. No matter where you are located, you consent to the processing, transfer and storage of your information in and to the U.S., and other countries, in accordance with this privacy policy and the privacy policies of third parties with whom we share your Personal Information. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
If you would like further information, please contact us (see “How to contact us” below).
4. Your Rights
Under the laws of some jurisdictions, including the General Data Protection Regulation in the EEA, you have a number of important rights with regard to your Personal Information.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time, if you believe we are not doing so lawfully.
Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please email us at [email protected].
If you would like to unsubscribe from any email communication from us, you can also click on the unsubscribe button at the bottom of the email. It may take a few days for this to take effect.
5. Keeping your Personal Information secure
We have taken steps to put appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way.
For example, we limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We use SSL encryption and other technologies to keep data safe when we transfer and store it.
Personal Information
This Privacy Policy outlines how Wonga collects, uses, and safeguards personal information. “Personal information” refers to data that uniquely identifies Wonga users.
Data Collected and Its Purpose:
First and last name: for App functionality, Fraud prevention, security and compliance, Account management
Address
Email address (Optional): for Account management
User IDs: for App functionality, Analytics, Personalisation, and Account management
Telephone number
Other non-public information (Optional): for Analytics
Users will only be prompted to provide information when it is essential, either explicitly requested or in line with this Privacy Policy.
Location Information
For users utilizing Wonga, their location may be tracked and saved. Information shared with Wonga’s consultants remains confidential unless legal obligations dictate otherwise.
Image Information (Photos And Videos)
Data Collected and Its Purpose:
Videos: (Optional) For app functionality.
Photos: (Optional) For app functionality.
Wonga’s website and application might collect user images for varied reasons, such as profile setups or content uploads. While these images are stored for potential future use, Wonga does not share them with external parties. The primary use is for enhancing service quality and user experience. By uploading images to Wonga, users are acknowledging and consenting to this storage.
App Activity
Data Collected and Its Purpose:
App Interactions: For analytics and personalization.
In-app Search History: For app functionality, analytics, and personalization.
Other Actions: For app functionality, analytics, and personalization.
Cookies
Wonga uses “cookies” which are text files aiding in user identification, behavior monitoring, and website enhancement. These cookies are harmless and do not compromise user systems. Users can manage their cookie preferences in their browsers.
Updating Or Deleting Information
Users can update or correct their information by using Wonga’s feedback form. Upon request, Wonga will make efforts to delete user data; however, some residual data may remain due to technical or support reasons.
Deleting App Account: Requests can be made via
Managing App Data: Users can request specific data deletions without losing their entire account via
Privacy Policy Changes
Wonga retains the right to amend or update its Privacy Policy. Continued usage of Wonga’s services post any changes indicates user acceptance of the revised policies.
Copyright Notice
All content from Wonga, including text, graphics, logos, and other materials, remains the sole property of Wonga. Unauthorized use may lead to legal consequences. Trademarks and service names are also proprietary to Wonga and their unauthorized commercial use is punishable.
6. How to complain
We hope that we can resolve any questions or concerns you raise about our use of your Personal Information. Please contact us via the methods listed below in the section entitled “How to contact us” to let us know about any of your questions or concerns, and we will get back to you to resolve the issue.
If you are an EU citizen, the General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
7. Changes to this Privacy Notice
This privacy notice was published on May 23, 2018 and last updated on May 25, 2018.
We may change this privacy notice from time to time. When we do, we will inform you via email if you have signed up for our mailing list, or by posting a notification on the Service.
Types of Collected Data
We may collect the following types of information from you through our Apps:
Personally Identifiable Information (PII): This may include your name, email address, phone number, and any other information that can be used to identify you directly. We do not collect any PII unless explicitly required by the specific functionality of an App (e.g., user accounts for online features).
Photos and videos: We do not collect any photos or videos from your device.
Saved audio files: We do not access or collect any saved audio files from your device.
Collected data shared with third parties: We do not share any data collected from our Apps with any third parties for any purpose.
Data pinpointing a user’s approximate or precise location: We do not access or collect any data that pinpoints your location.
Inventory of other apps on the device: We do not access or collect information about other apps installed on your device.
SMS and call-related data: We do not access or collect any SMS or call-related data from your device.
Financial and payment information: We do not collect or process any financial or payment information within our Apps.
Health related data: We do not collect or process any health-related information from you.
How We Use Your Data
We may use the information we collect from you for the following purposes:
We may use the information we collect from you for the following purposes:
To personalize your experience with our Apps.
To provide customer support.
To comply with legal requirements.
Data Retention and Deletion
We will retain your information for as long as it is necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations. We will then delete your information in a secure manner.
Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or method of electronic storage is ever completely secure. Therefore, we cannot guarantee absolute security of your information.
Your Choices and Rights
You have the following choices and rights regarding your information:
You can access, correct, or delete your information by contacting us.
You can withdraw your consent to our processing of your information at any time.
You have the right to lodge a complaint with a data protection supervisory authority.
Children’s Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect any personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and on the Google Play Store.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us:
Please send an email to [email protected], or
Use the contact form on the Service.
This Privacy Policy is effective as of the date above and applies to all information collected from you after that date. We encourage you to review this Privacy Policy periodically for any updates or changes.
