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Introduction
Curaçao has officially concluded its transition to the new gaming regulations under the National Ordinance on Games of Chance (LOK), marking a significant shift in the island's approach to online gambling. This reform aims to enhance compliance, transparency, and player protection, aligning Curaçao more closely with international standards.
Transition to Direct Licensing
The Curaçao Gaming Authority (CGA) announced that the transition period to the new legislation will end on October 15, 2025. Operators previously operating under the old sublicensing system must now obtain direct licenses. The use of the previous orange digital seal will be prohibited, and companies are required to display only the new green seal. To obtain this seal, operators must settle any outstanding bills and update their domain statuses on the CGA portal.
Physical Presence Requirements
Starting January 1, 2026, all licensees must establish a physical presence in Curaçao. This includes having an office on the island and employing at least one key employee who is registered in the civil registry. Over time, the requirements will become more stringent; by the fifth year of the license term, companies will be required to hire three key employees. However, exemptions may apply to small and new operators with an annual gross gaming revenue (GGR) of less than 20 million Caribbean guilders (approximately $11 million).
Licensing Fees and Structure
Under the new regulations, the licensing system has been simplified into two main categories:
- B2C (Business-to-Consumer) License: For operators offering gambling services directly to consumers.
- B2B (Business-to-Business) License: For service providers supporting gambling operators.
The application process for these licenses is now centralized through the CGA's online portal, streamlining the process for operators and ensuring more transparency.
If you’re interested in learning more about the fees and the application process for these licenses, we invite you to book a meeting. Our team can guide you through the steps, providing all the information you need to stay compliant with Curaçao's new gaming regulations and successfully navigate the licensing requirements.
Enhanced Compliance and Oversight
The reform introduces stricter compliance requirements, including:
- Anti-Money Laundering (AML) Measures: Operators must implement robust Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.
- Financial Transparency: Applicants are required to demonstrate sufficient liquidity assets to cover potential future claims from players.
- Responsible Gambling Policies: Operators must establish systems to identify and support at-risk players, as well as provide transparent self-exclusion options.
The CGA has been granted significant enforcement powers, including the ability to investigate, impose fines, suspend operations, or revoke licenses for non-compliance. Operating without a valid license or under an expired sublicense is now illegal and subject to penalties.
Implications for Operators
Operators currently licensed under the old system must complete their transition to the LOK framework by October 15, 2025, to avoid potential disruptions to their operations. Failure to comply with the new requirements may result in fines, suspension, or revocation of their licenses.
For new applicants, the licensing process is now more streamlined but comes with higher fees and stricter compliance obligations. While the increased costs may pose challenges, the enhanced regulatory environment aims to attract reputable operators and investors, potentially leading to a more stable and trustworthy gaming market in Curaçao.
Conclusion
Curaçao's regulatory overhaul represents a significant step toward modernizing its gaming industry and aligning with global standards. Operators must stay informed and proactive to navigate these changes successfully.
If you're looking to ensure compliance with the new regulations or need assistance with the licensing process, AIS Technolabs offers expert guidance and support to help you navigate the evolving gaming landscape.
Disclaimer
This blog is intended for informational and educational purposes only. We do not promote or facilitate gambling activities in any country where it is considered illegal. Our content is focused solely on providing knowledge about legal and regulated markets. We only work with operators and platforms that are licensed and comply with the laws of jurisdictions where casino gaming is permitted. We do not operate or endorse any form of gambling in restricted regions. In countries where only skill-based games are allowed, our involvement is strictly limited to those games.
We believe gambling should be an entertaining and responsible activity. Our goal is to ensure that the platforms we review uphold the highest standards of fairness, transparency, and player safety.
FAQs
Ans.
The deadline for all operators to transition to the new licensing system is October 15, 2025. After this date, the use of the orange digital seal will be prohibited.
Ans.
Yes, exemptions may apply to small and new operators with an annual gross gaming revenue (GGR) of less than 20 million Caribbean guilders (approximately $11 million).
Ans.
Starting January 1, 2026, all licensees must have a physical office in Curaçao and employ at least one key employee who is registered in the civil registry. By the fifth year of the license term, companies will be required to hire three key employees.
Ans.
The licensing fees are subject to various factors, including the type of license (B2C or B2B) and the specific requirements for your business. For detailed information on the fees and payment structure, we recommend contacting us. Our team will be happy to provide you with tailored guidance and help you navigate the licensing process based on your unique business needs.
Ans.
Operators must implement robust Anti-Money Laundering (AML) measures, demonstrate financial transparency, and establish responsible gambling policies to protect players.
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